frequently asked questions

JUMP TO:  SHOPPING  |  BUYING  |  ACCESSIBILITY + MORE

in-store  shopping

What payment methods are accepted?

Visa, Mastercard, Discover, American Express, Apple Pay, Android Pay, Cash, and Check (with valid ID.)

Can I buy something over the phone?

Yes. If you see something you like on Facebook or Instagram, call us to buy over the phone. Have your payment information and billing zip code available. We can text or email a receipt, and you will have one week to pick up your purchase. (515) 777-0667

*We do prefer that items are inspected in person before purchase, as all sales are final.

 

Is sales tax charged?

Sales tax of 7% is charged on purchases unless a valid tax exempt/resale number is provided upon checkout.

 

 

What is your return policy?

All sales are final. We do not offer returns or exchanges.

 

 

Do you hold items?

We only hold items that have been purchased. Once an item has been paid for, we can hold it for up to a week. If a purchase has not been retrieved after that period, we charge a daily fee.

 

 

Do you sell gift certificates?

Yes! Gift certificates are available in any amount $5 and up.

 

 

Do you ship items?

We are happy to ship small items for an additional fee. We do not ship furniture or larger items unless you arrange the shipping arrangements with a third party.

 

 

Do you offer delivery?

Yes! We offer door-to-door delivery for large pieces within the Greater Des Moines area. The delivery fee starts at $20 per load.

 

 

Do you offer layaway?

No, we do not offer layaway. Items must be paid for in full, all at once. No holds without payment.

 

 

Can I let you know a specific item that I’m looking for?

Yes. We have a client Wish List and we will alert you when we get your requested item. Requests can be made in-store.

 

 

Do you have a gift registry?

No. The majority of our inventory is one-and-only and we have a quick turnaround time. If you create an account on our website, you can "favorite" items and share your list with others. We also offer gift certificates.

in-store  buying

 

Do you offer appraisals?

We are happy to help you identify a designer, but we do not offer free appraisals. We recommend using the available online resources.

 

 

What kind of items do you buy?

We buy and sell items from the 1950s through the 1970s, including furniture, décor, barware, clothing and accessories, records, working electronics, household items, etc. The best way to find out what we buy is to look at what we sell. Stop in and check it out!

 

 

How can I sell my items to you?

There are a couple of ways to do so: You can come in during our walk-in buying hours (Wed-Thur 12-5:30 / Fri-Sat 3-5:30,) and we also make house calls if you have a large item or large quantity of goods. Call us at 515-777-0667 to schedule an appointment. Learn more.

 

 

Can I just leave the goods I'm selling at the shop outside of buying hours?

No. We don't have the storage and cannot be held responsible for items we haven't purchased. Please come in during our walk-in buying hours (Wed-Thur 12-5:30 / Fri-Sat 3-5:30,) with your items.

 

 

How long can I expect a buying appointment to take?

The time it takes varies depending on how many items you have. The average appointment is around ten minutes.

 

 

Does Funky Finds consign items?

We have recently started consigning clothing and other select larger pieces. Please visit us during buying hours with your items to discuss the consignment guidelines.

Learn more about clothing consignment

 

 

Does Funky Finds rent space to vendors?

No. Everything in the shop is ours, with the exception of a small area that belongs to our graphic designers, and a selection of consigned goods.

STORE  accessibility + more

 

Where are you located?

Our shop is in The Argonne building at 1731 Grand Ave. We are at the corner of 18th St. and Grand Ave. in Des Moines' Western Gateway, across the street from WHO 13 and Central Campus.

Is the store handicap accessible?

There is elevator access to the lower level.

What is the parking situation?

Metered street parking is available on both Grand Ave. and 18th St. The parking meters accept coin and parking cards. Parking is 25¢ an hour Monday–Saturday. (If you arrive from the west, it is easiest for you to park on 18th Street.)

Is photography allowed in the shop?

Yes, we encourage it! We appreciate staging credit/tagging on social media when you take pictures at our shop. Professional photographers: Private shoots are available by appointment for a fee. Call us at 515-777-0667 for more information, or request an appointment here.

 

 

Can I bring my furry friend?

Service animals and well-behaved pets are allowed. Pet owners are responsible for any mess or damage caused by pets.

 

 

Is there a public restroom?

There is a restroom on the lower level of the building.

 

 

Are food and drink allowed?

Not during the pandemic. (Typically, drinks are allowed.)

 

 

Are you hiring?

No, we are a small family business. We don't need any employees right now.

 

 

Didn't you used to be...?

Funky Finds Vintage & Retro has had the same name and ownership since we opened in 2012. Our entrance used to be on 18th Street before the building was renovated. We are not affiliated with the vintage clothing store that was once in our current space, but we love to support other small businesses (you can still shop Dorothea's Closet online!) In 2020, we were temporarily located on Ingersoll during our building's renovation. 

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