frequently asked questions

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shopping

 

 

What payment methods are accepted?

Visa, Mastercard, Discover, American Express, Apple Pay, Android Pay, Cash, and Check (with valid ID.)

 

 

Can I buy something over the phone?

Yes. If you see something you like on Facebook or Instagram, call us to buy over the phone. Have your payment information and billing zip code available. We can text or email a receipt, and you will have one week to pick up your purchase. (515) 777-0667

*We do prefer that items are inspected in person before purchase, as all sales are final.

 

 

Is sales tax charged?

Sales tax of 7% is charged on purchases unless a valid tax exempt/resale number is provided upon checkout.

 

 

What is your return policy?

All sales are final. We do not offer returns or exchanges.

 

 

Do you hold items?

We only hold items that have been purchased. Once an item has been paid for, we can hold it for up to a week. If a purchase has not been retrieved after that period, we charge a daily fee.

 

 

Do you sell gift certificates?

Yes! Gift certificates are available in any amount $5 and up.

 

 

Do you ship items?

We are happy to ship small items, for an additional fee. We do not ship furniture unless you make the shipping arrangements yourself.

 

 

Do you offer delivery?

Yes! We offer door-to-door delivery for large pieces within the Greater Des Moines area. The delivery fee starts at $20 per load.

 

 

Do you offer layaway?

No, we do not offer layaway. Items must be paid for in full, all at once. No holds without payment.

 

 

Can I let you know a specific item that I’m looking for?

Yes. We have a client Wish List and we will alert you when we get your requested item. Requests can be made in-store.

 

 

Do you have a gift registry?

No. The majority of our inventory is one-and-only and we have a quick turnaround time. We do offer gift certificates, however.

 

 

 

buying

 

Do you offer appraisals?

We are happy to help you identify a designer, but we do not offer free appraisals. We recommend using the available online resources.

 

 

What kind of items do you buy?

We buy and sell items from the 1950s through the 1970s, including furniture, décor, barware, clothing and accessories, records, working electronics, household items, etc. The best way to find out what we buy is to look at what we sell. Stop in and check it out!

 

 

How can I sell my items to you?

There are a couple of ways to do so: You can come in during our walk-in buying hours (Wed-Thur 12-5:30 / Fri-Sat 3-5:30,) and we also make house calls if you have a large item or large quantity of goods. Call us at 515-777-0667 to schedule an appointment. Learn more.

 

 

Can I just leave the goods I'm selling at the shop outside of buying hours?

No. We don't have the storage and cannot be held responsible for items we haven't purchased. Please come in during our walk-in buying hours (Wed-Thur 12-5:30 / Fri-Sat 3-5:30,) with your items.

 

 

How long can I expect a buying appointment to take?

The time it takes varies depending on how many items you have. The average appointment is around ten minutes.

 

 

Does Funky Finds consign items?

We have recently started consigning clothing from the 1940s – 1980s. Please visit us during buying hours with your items to discuss the consignment guidelines.

Learn more about clothing consignment

 

Does funky finds rent space to vendors?

No. Everything in the shop is ours, with the exception of a small room that belongs to our graphic designers.

 

 

 

accessibility + more

 

 

Where are you located?

Our new temporary location is 1501 Ingersoll Ave. Des Moines, IA 50309. We will be here until construction is complete at our original building, The Argonne, in 2021.  Learn more.

 

 

Is the store handicap accessible?

There is no automatic door, but the shop is all on one level. Let us know how we can assist you.

 

 

What is the parking situation?

Parking in the parking lot is free.

 

Is photography allowed in the shop?

Yes, we encourage it! We appreciate staging credit/tagging on social media when you take pictures at our shop. Professional photographers: Private shoots are available by appointment for a fee. Call us at 515-777-0667 for more information.

 

 

can I bring my furry friend?

Service animals and well-behaved pets are allowed. Pet owners are responsible for any mess or damage caused by pets.

Is there a public restroom?

No, sorry. The nearest public restroom is at the QuikTrip next door.

are food and drink allowed?

No food, but you can bring your drink in. You will be held responsible for any spills.

When are you expanding/moving?

We have moved to a new temporary location while renovations are completed on the original building. We will be back in the original building in early 2021. Learn more about that here.

 

 

Are you hiring?

No, we are a small family business. We don't need any employees right now.

Didn't you used to be...?

We've always been Funky Finds Vintage & Retro since we opened in 2012. We have never been business partners with anyone outside of our shop, though we have lead and participated in collectives of other great small businesses. Funky Finds has always had the same name and ownership.