frequently asked questions

JUMP TO:  SHOPPING  |  BUYING  |  ACCESSIBILITY

 

When are you expanding?

The building is slowly being renovated, so expanding into the corner space won't be happening. We're in limbo while we wait for things beyond our control to work out. The shop will be moving into a new spot in the same building eventually, but it's all up in the air right now.

Don't fret—We are not going out of business.

 

 

Are you hiring?

No, we are a small family business. We don't need any employees right now.

Didn't you used to be...?

Probably not! We've always been Funky Finds Vintage & Retro since we opened in 2012. We've always been in the Argonne building at 515 - 18th St. 50309. We have never been business partners with anyone outside of our shop, though we have lead and participated in collectives of other great small businesses. But no, we didn't used to be on the corner; that was a different vintage clothing shop. No, we weren't ever in Valley Junction or the East Village. There are many great vintage stores in Des Moines, but we've always been in the same spot with the same name :)

 

 

shopping

 

 

What payment methods are accepted?

Visa, Mastercard, Discover, American Express, Apple Pay, Android Pay, Cash, and Check (with valid ID.)

 

 

Can I buy something over the phone?

Yes. If you see something you like on Facebook or Instagram, call us to buy over the phone. Have your payment information and billing zip code available. We can text or email a receipt, and you will have one week to pick up your purchase. (515) 777-0667

*We do prefer that items are inspected in person before purchase, as all sales are final.

 

 

Is sales tax charged?

Sales tax of 6% is charged on purchases unless a valid tax exempt/resale number is provided upon checkout.

 

 

What is your return policy?

All sales are final. We do not offer returns or exchanges.

 

 

Do you hold items?

We only hold items that have been purchased. Once an item has been paid for, we can hold it for up to a week. If a purchase has not been retrieved after that period, we charge a daily fee.

 

 

Do you sell gift certificates?

Yes! Gift certificates are available in any amount $5 and up.

 

 

Do you ship items?

We are happy to ship small items, for an additional fee. We do not ship furniture unless you make the shipping arrangements yourself.

 

 

Do you offer delivery?

Yes! We offer door-to-door delivery for large pieces within the Greater Des Moines area. The delivery fee is $20 per load.

 

 

Do you offer layaway?

No, we do not offer layaway. Items must be paid for in full, all at once. No holds without payment.

 

 

Can I let you know a specific item that I’m looking for?

Yes. We have a client Wish List and we will alert you when we get your requested item. Requests can be made in-store.

 

 

Do you have a gift registry?

No. The majority of our inventory is one-and-only and we have a quick turnaround time. We do offer gift certificates, however.

 

 

 

buying
 

 

 

Do you offer appraisals?

We are happy to help you identify a designer, but we do not offer free appraisals. We recommend using the available online resources.

 

 

What kind of items do you buy?

We buy and sell items from the 1950s through the 1970s, including furniture, décor, barware, clothing and accessories, records, working electronics, household items, etc. The best way to find out what we buy is to look at what we sell. Stop in and check it out!

 

 

How can I sell my items to you?

There are a couple of ways to do so: You can come in during our walk-in buying hours (Wed-Thur 12-5:30 / Fri-Sat 3-5:30,) and we also make house calls if you have a large item or large quantity of goods. Call us at 515-777-0667 to schedule an appointment.

 

 

Can I just leave the goods I'm selling at the shop outside of buying hours?

No. We don't have the storage and cannot be held responsible for items we haven't purchased. Please come in during our walk-in buying hours (Wed-Thur 12-5:30 / Fri-Sat 3-5:30,) with your items.

 

 

How long can I expect a buying appointment to take?

The time it takes varies depending on how many items you have. The average appointment is around ten minutes.

 

 

Does Funky Finds consign items?

We have recently started consigning clothing from the 1940s – 1980s. Please visit us during buying hours with your items to discuss the consignment guidelines.

 

Does funky finds rent space to vendors?

No. Everything in the shop is ours, with the exception of a small space on the lower level that belongs to our graphic designers.

 

 

 

accessibility

 

 

Where are you located?

We are in downtown Des Moines’ Western Gateway on 18th St. between Grand & Ingersoll Avenues. Our store is only accessible from Grand Avenue. Come see us at

515 18th St. Des Moines, IA 50309

 

 

Is the store handicap accessible?

The upper level is accessible, the lower level is not.

 

 

What is the parking situation?

There is metered street parking on both Grand Ave. and 18th St. Parking is only 25¢ per hour. 

 

 

Is photography allowed in the shop?

Yes, we encourage it! We appreciate staging credit/tagging on social media when you take pictures at our shop. Professional photographers: Private shoots are available by appointment for a fee. Call us at 515-777-0667 for more information.

 

 

can I bring my furry friend?

Well-behaved pets are allowed. Pet owners are responsible for any mess or damage.